Our jewelry is made to order and therefore we don't accept returns or cancellations. But please contact us if you have any problems with your order.
We only replace items if they are defective or damaged. If you need to exchange an item for an identical one, please send us a message using our contact page. If your item is faulty or has been damaged in transit, there will be no additional fees. However, if your item is damaged due to inappropriate use, you will be charged for repair and reshipping.
If you have any questions or doubts, do not hesitate to contact us!